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Failure investigation and RCA

Troubleshooting and root cause analysis

Technology Consulting offers fast, flexible support in failure investigations and troubleshooting related to your products, production, or installed base.

Customer investigations

Leveraging multi-disciplinary expertise in mechanics, electrical, and materials technology combined with our advanced and flexible laboratory facilities, we offer tailored investigations to address your challenges. With this cross-disciplinary approach, we excel in quickly resolving complex problems and conducting failure investigations related to material, product, processing, and system issues.

We target and solve complex problems efficiently using a range of proven industry techniques like 4Q, DMAIC, and FMEA.

Trust and confidentiality

An efficient root cause analysis (RCA) must be performed in close collaboration with the customer. Technology Consulting aims to be your trusted advisor and offers to lead, formulate, and prove hypotheses based on the information you provide. Sometimes, sharing sensitive or business-critical information about the case is essential. We always handle such information with the highest confidentiality and integrity.

Root cause analysis

Examples of root cause analyses that Technology Consulting conducts include:

Performance testing: Poor performance of material or products, for example, related to changes in material composition
Production scrutiny: Issues in production, for example, due to insufficient curing or creation of voids in insulating materials
Failure stress testing: Premature failure of installed product or system in, for example, high-voltage cables, high-voltage components, or cooling systems
Trace analysis: of impurities and identification and determination of origin in products and production lines
Fracture or fatigue investigations: by mapping of fracture mode by visual inspection and mechanical testing and simulations